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Free shuttle service to Dubai Mall at 11:30 hrs; Departure from Grand Hyatt Dubai: 09:00 hrs. This also means that you can't get ANY drinks or food by the pool as part of all inclusive, not even water. The only positives at the moment are they have a nice kids pool area and what food we've had has been nice and the staff are lovely. Situated near bustling Sheikh Zayed Road, Grand Hyatt Dubai is set on landscaped gardens with outdoor and indoor pools and boasts 13 dining and entertainment venues. They should have a small smoking section for smokers and a really good idea would be to have an adult only section of beds and pool as it gets really noisy during the day with children playing and on game consoles and iPads. I had observed a completely different level of service he had given to other guests. Riyadh Street, Sheikh Rashid Road, Dubai, United Arab Emirates. Property Location Located in Dubai (Bur Dubai), Grand Hyatt Dubai is within a 10-minute drive of Dubai Frame and City Centre Deira. From its fabulous location to its first-class facilities, Grand Hyatt Dubai has everything you need to enjoy an unforgettable trip. Spa treatments and facilities are … Only soft drinks, wine or beer included- no spirits, cocktails or anything else for that matter. Link. ⭐️ 5* DUBAI GRAND HYATT SEPTEMBER SUN ⭐️. Shivam brought a genuine smile to our faces every morning at breakfast, in Andiamo, with his lovely manner and remembering what drinks my daughter and I liked to have. There is … Pay a little extra... We are currently sat at the grand Hyatt with our 2 year old son dissapointed. This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one. Apart from that - we won't be staying here again. The unsatisfactory behaviour of the 2 members of staff I do not believe are reflective of the overall high standards of the Grand Hyatt. Spending the day by the pool is a big part of people’s holidays. Check Grand Hyatt Dubai events in Dubai Dubai International Financial Centre (DIFC) Hotels, Hotels with Complimentary Breakfast in Dubai, Hotels near Burj Khalifa/Dubai Mall Station, Hotels near (DWC) Dubai World Central - Al Maktoum International Airport, Hotels near American University in the Emirates, Hotels near Hamdan Bin Mohammed e-University, Hotels near The Emirates Academy Of Hospitality Management, Hotels near Skyline University College, Sharjah, We compared the lowest prices from 6 websites, We compared the lowest prices from 8 websites, We compared the lowest prices from 7 websites, We compared the lowest prices from 9 websites, Premier Inn Dubai International Airport Hotel. Chic and Stylish Guestrooms in Dubai Grand Hyatt Dubai is home to 682 luxurious rooms including 38 suites, ranging from 39 square meters to 264 square meters. unfortunately this time it was so disappointing.Good things: 1- room is clean, big enough and beautiful2- location is very good, not so far from airport and not so far from down townPoor:1- check-in was not without trouble. Prices are the average nightly price provided by our partners and may not include all taxes and fees. The communal areas with beautiful indoor waterfalls, streams with fish and bridges were a delight too. I do believe it was an oversight that we were not given details of the hotel courtesy shuttle bus and other local transport networks and places of interest on arrival.Dinesh, in Concierge, met our every request with the utmost courtesy and professionalism. However Room information Room upgrade information. dubai.grand@hyatt.com, Introducing the World of Hyatt Credit Card. See more hotel events and restaurant festivals in Garhoud, Dubai on hyattrestaurants.com. All accommodations at the Grand Hyatt Dubai is decorated with traditional Arabic touches. If you want any sort of refreshments including drinks you have to take yourself for a walk across the resort to another section (only available 3pm till 7pm) Nothing was too much trouble, from organising trips to top up in-room refreshments. On top of this the whole pool area is a smoking area and so no matter where you sit you end up inhaling someones smoke. It is great to learn that you had an amazing stay in our hotel. Dear 716geneh,Thank you for taking the time to write a detailed review of our hotel and we are delighted to hear that you enjoyed your most recent stay with us.Your comfort, loyalty, and the 5-star service you receive are of utmost importance to us, and we are proud to be the hotel of your choice in Dubai.With 13 Food and Beverage restaurants, our indoor and outdoor swimming pools, The Kidz Club, Ahasees Spa & Club, and our health and leisure facilities, we aim to provide all-round guest satisfaction.We would also like to thank you for leaving us with this amazing note of appreciation, highlighting the facilities available to our guests, your dining experience at The Collective by Market Cafe, and ultimately the level of service standards set by our associates. On arrival you can only use 3 of the speciality restaurants as part of your all inclusive package, the rest you only get a discount. Once again, we apologize for the inconvenience caused, and we do hope that you give us the opportunity to make your next stay a Grand one!Warm Regards,Siddharth VermaDirector of Rooms. Grand Hyatt review I come to Dubai two to three times a year. All the gentlemen outside the lobby (bellmen) were wonderful too welcoming us on arrival and back to the hotel during our stay as well as assisting with taxis and other transport.However, I do need to mention 2 staff members who let their team and reputation of the hotel down. All Holidays are ATOL/TTA Protected. The Grand Hyatt Dubai overlooks the waters of Dubai Creek and lies close to both the financial and entertainment districts of the city. The Ultimate Day pass at Poolside Restaurant, Grand Hyatt Dubai. so if you are looking for a good structured room and good location but not a good and polite service you can choose to stay here. !Kids club only takes kids at 7 or above otherwise they have to be accompanied by their parents.If you want a massage - a shocking £175!! Other members of staff, too many to name, were wonderful too and always greeted us in a warm and friendly manner. Made your reservation? Grand Hyatt Dubai: dissapointing all inclusive - See 6,462 traveler reviews, 4,591 candid photos, and great deals for Grand Hyatt Dubai at Tripadvisor. As a non smoker I didn’t like this but I also saw a lot ofParents with young children who were not happy with their children being smoked over. I did point out my dissatisfaction with his manner to him, to which he had no reply or response.To end on a more positive note the Grand Hyatt, Dubai has much to offer with its great facilities including the 24 hour indoor pool and jacuzzi, multiple outdoor swimming pools to choose from, luxury sunbeds and cabanas, fully equipped and large gym, very spacious, clean and comfortable rooms with all the amenities - a separate bath, shower room, toilet and bidet room and double wash basin, walk-in closet and beautiful city views with the Burj Khalifa dominating the city skyline. Dubai … The World of Hyatt account system is offline for maintenance. Firstly, a pool attendant who took it upon himself to decide that I did not need an umbrella, challenging my request and then reluctantly putting one in a position that he felt was suitable and not where I wanted it (no health and safety concerns). We are currently sat at the grand Hyatt with our 2 year old son dissapointed. Only soft drinks, wine or beer included- no spirits, cocktails or anything else for that matter. We will be back shortly. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. To book an award or join World of Hyatt, please call 1 800 304 9288 or your nearest worldwide reservation center. Taxes and fees that are shown are estimates only. Review tags are currently only available for English language reviews. I witnessed many times the poolattendants not wanting confrontations with people when people complained about other people’s actions. All our team members are dedicated to going the extra mile in taking care of guests and we are happy this was met by you, adding to your already great experience. Having stayed at lots of other resorts we have had better, quieter,more luxurious hotels for similar money. Anything different, agian you have to pay extra.This also means that you can't get ANY drinks or food by the pool as part of all inclusive, not even water.If you want any sort of refreshments including drinks you have to take yourself for a walk across the resort to another section (only available 3pm till 7pm)Only soft drinks, wine or beer included- no spirits, cocktails or anything else for that matter.So many restrictions to try and get more money off you. !The only positives at the moment are they have a nice kids pool area and what food we've had has been nice and the staff are lovely.Apart from that - we won't be staying here again.Pay a little extra and stay at the Atlantis which is much less restrictive and just a much nicer hotel.More. Dear LastStepOnTheRoad,Thank you for taking the time to share your valuable feedback.The issues you have highlighted will not go unnoticed, and we will certainly review the situation with the team as we always strive to better ourselves, the service, and hospitality offered.May we kindly request that you DM us your contact details, along with any valid email address, so that a member from our team can reach out to you at the earliest. The Grand Hyatt Dubai Hotel opens you the doors to its kingdom and welcomes you in one of its sumptuous 644 rooms and 38 suites. Fell short of 5 stars by two unprofessional staff members - a real shame! People should be able to relax , read, swim and enjoy. Please check your dates and format them as (MMM/DD/YYYY). Share this page. Blink and they were on the table ready for us. thye pushed us so hard to leave the hotel.over all it was a very unpleasant experience. Breakfast was good, a lot of different choice. Book your room at the Grand Hyatt Dubai in Bur Dubai today - read reviews, look at the photos and get great deals. GHD_Management_Team, Director of Rooms at Grand Hyatt Dubai, responded to this review. Grand Hyatt Dubai ★★★★★, Dubaj Více zájezdů: www.zajezdy.cz/dovolena-bur-dubaj-m6956-all-inclusive/ The luxury marble bathroom includes spa tub, bathrobes and … Headboards, nightstands, cabinets, and shelves are all … Sometimes just with myHusband others as a family holiday with my two boys.Over the last nine years we have stayed many times at The Grand Hyatt in club rooms and non club rooms and with both city and creek views. I came down to the pool this morning at 9am and struggled to find two sun-beds where I wanted to sit. Rome2rio makes travelling from Grand Hyatt Dubai to The Dubai Mall (Station) easy. If you want any sort of refreshments including drinks you have to take yourself for a walk across the resort to another section (only available 3pm till 7pm) When we first stayed in 2011The hotel was upmarket, beautiful and relaxing. Chef Jai in The Collective made us feel very special with his surprise sweet treats specially made for us. On checking out, Michael in Reception was dismissive and discourteous choosing to ignore my position in the queue and then rudely leaving my envelope with the invoice on the counter for me to pick up rather than handing it to me before swiftly moving on to the next guest. Boasting a multitude of fabulous facilities, the … Grand Room Downtown City View (39 sqm) have views of Dubai's … Sharif was excellent too, ensuring that our private taxi trip to Abu Dhabi went smoothly. after that they told us that we should leave as soon as possible and he immediately called a taxi. hotel did nothing to help me getting back the card ( even not a phone call to the bank who owned the ATM) they just repeated that they could do nothing and I should call my bank ( which is in Spain!) Me and wife are just back from our one day trip to dubai. The only positives at the moment are they have a nice kids pool area and what food we've had has been nice and the staff are lovely. All with air-conditioning, satellite TV, complimentary WiFi access, telephone, tea/coffee-making facilities, mini-bar*, safe, iron and ironing board, bathrobes and hairdryer. I did not get his name but when I reported it to his supervisor the matter was dealt with courteously and an apology was offered on his behalf. Advertised 13 bars and restaurants. Dear kayAlClo,Happy New Year to you!Thank you for taking the time to write this lovely review!We are glad that you chose to stay with us during this trip, and more importantly had a fantastic time while staying at Grand Hyatt Dubai.We appreciate your kind words and hope to welcome you back whenever your travels bring you back to Dubai.Best regards,Fathi KhogalyCluster General Manager. Kindly note that the issues you have highlighted will not go unnoticed, and we will certainly review the situation with the team as we always strive to better ourselves, the service, and hospitality offered.May we kindly request that you DM us your contact details, along with any valid email address, so that a member from our team can reach out to you at the earliest.Once again, we apologize for the inconvenience caused, and we do hope that you give us the opportunity to make your next stay a Grand one!Warm Regards,Siddharth VermaDirector of Rooms. Overview Standing tall close to the historic Dubai Creek, the impressive Grand Hyatt Dubai is ready to welcome you into a world filled with exceptional luxury. last time that I was in Grand hyatt dubai was about 10 years ago and it was such a wonderful hotel. Hotel information. The 674 rooms (including 39 suites) at the Grand Hyatt Dubai have oversize beds with luxury linens and are decorated in a classical style that's standard of a high-end chain resort. Kids club only takes kids at 7 or above otherwise they have to be accompanied by their parents. Grand Hyatt Dubai: dissapointing all inclusive - See 6,231 traveler reviews, 4,475 candid photos, and great deals for Grand Hyatt Dubai at Tripadvisor. We are currently sat at the grand Hyatt with our 2 year old son dissapointed. By far the most restrictive all inclusive we've ever stayed at!!!! I’m afraid this is our last time staying at the Grand Hyatt. Having paid extra for all inclusive we were excited to visit the many restaurants on site. The gala dinner New Year’s Eve was amazing! Check-in was smooth and we were offered entry to our room ahead of time which was greatly appreciated after an overnight flight. Please note: All guests at Grand Hyatt Dubai can benefit by using the official Dubai Parks & Resorts shuttle service with the following timings. It is easy to get out and about town on public transport and taxi fares are very reasonable too.I would definitely return and recommend this hotel to anyone travelling to Dubai. / 11:40 hrs. | By far the most restrictive all inclusive we've ever stayed at!!! Our people are so important to us, especially for moments like these. Link copied to clipboard! /14:40 hrs. The date you selected is in the past. Thank you very much. Rome2rio is a door-to-door travel information and booking engine, helping you get to and from any location in the world. The swimming pool was amazing with plenty of beds to relax on and good water temperature.At last, I want to mention that this was our second trip to this hotel and although there are many hotels in Dubai, Grand Hyatt's wonderful staff managed to retain our business, and for sure we will be there again.Thank you all, who made our trip so outstanding. Share this page. I had many good memories with my wife there and it was the main reason we chose grand hyatt once more but obviously it was a wrong choice. Grand Hyatt Dubai: dissapointing all inclusive - See 6,329 traveler reviews, 4,528 candid photos, and great deals for Grand Hyatt Dubai at Tripadvisor. Link copied to clipboard! Grand Hyatt Dubai has 3 outdoor temperature controlled swimming pools; One of the largest leisure pools in the city, A children’s pool with water games and slides and a Shaded toddler’s pool. On arrival you can only use 3 of the speciality restaurants as part of your all inclusive package, the rest you only get a discount. Anything different, agian you have to pay extra. Design-wise, this super-sized hotel looks like something out of … It’s a free for all, noisy, smoking environment. Please select a valid date. Copy Link. The only downside of the club lounge is that they only offer coffee and soft drinks from 11 am to 6 pm, I think it would be have been nice to have more snack options during those periods. However The … reception did not accept my Debit card for 200 dhs for one night stay deposit, he did not agree to give me the room so I could go to exchange and bring some cash in dirhams, forced me to use the ATM in hotel which captured my card and ruined the whole trip! Secondly- even at those 3 restaurants you only have an option of 2 meals. Would definitely return if in Dubai & would highly recommend! This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Find all the transport options for your trip from Grand Hyatt Dubai to Dubai … Unfortunately, this is not the current reality at The Grand Hyatt. Toggle navigation Call now to book 0203 001 0555 + Customer Support ... Cheap Holidays All Inclusive … I don't know what has happened to this property to make it such a low class service hotel. Club lounge was very relaxing and you could have your breakfast there and a light dinner complimentary with club rooms, but the variety of food was much better in the main restaurant!!! Rome2rio is a door-to-door travel information and booking engine, helping you get to and from any location in the world. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. If you want a massage - a shocking £175!!! Now £82 on Tripadvisor: Grand Hyatt Dubai, Dubai. Fax: +971 4 317 1235 Review collected in partnership with Hyatt Hotels. more. Secondly- even at those 3 restaurants you only have an option of 2 meals. Dear Damoon M,Thank you for taking the time to write a review of your most recent stay with us. The room was spacious with a decent view. There is a shallow end with steps for children and a separate children’s pool.The breakfast is served over a couple of restaurants in high season and again the choice is vast and of excellent quality.The rooms are spacious and personally I prefer the cheaper city view as I like to see the Burj Khalifa lit up at night. to give me a new card! | Grand Hyatt Dubai, Dubai: 6,476 Hotel Reviews, 4,622 traveller photos, and great deals for Grand Hyatt Dubai, ranked #133 of 754 hotels in Dubai and rated 4.5 of 5 at Tripadvisor If you want a massage - a shocking £175!!! Relax on plush Hyatt Grand Beds™ … One of the hotel’s main highlights is to welcome its guest in the best possible way, with Hyatt Grand Beds ™ comfortable beds, silky-smooth beddings and breath-taking views of Dubai Creek or the … Rome2rio makes travelling from Grand Hyatt Dubai to Dubai Marina easy. Find all the transport options for your trip from Grand Hyatt Dubai to The Dubai … Advertised 13 bars and restaurants.However On arrival you can only use 3 of the speciality restaurants as part of your all inclusive package, the rest you only get a discount. During our stay we saw guests appearing at breakfast in their pj’s. We can certainly assure you that your positive comments will definitely be shared with the team.Please note that the issues you have highlighted will not go unnoticed and we will certainly review the situation with the respective teams, as we always strive to better ourselves, the service, and hospitality offered.Lastly, on behalf of all our associates at Grand Hyatt Dubai, we would like to thank you for your referral. This 5-star hotel is 2.1 mi (3.3 km) from Dubai Creek and 3.7 mi (6 km) from Dubai … (daily) Pick up from Dubai … It features a flat-screen TV, free WiFi and a mini-bar. We were not wholly disappointed by the standard we expect from Hyatt hotels having stayed at the Hyatt Regency, Chicago last year. Anything different, agian you have to pay extra. We aim to ensure that all guests have a wonderful experience whilst staying with us, therefore it is fantastic to hear that your expectations were met and perhaps exceeded. Kids club only takes kids at 7 or above otherwise they have to be accompanied by their parents. This also means that you can't get ANY drinks or food by the pool as part of all inclusive, not even water. GHD_Management_Team, Cluster General Manager at Grand Hyatt Dubai, responded to this review. From AU$131 per night on Tripadvisor: Grand Hyatt Dubai, Dubai. So many restrictions to try and get more money off you. Location A perfect blend of city conference and resort hotel, Grand Hyatt Dubai is set within 37 acres of landscaped gardens. It was a joy to stay there.The good points- it has a vast pool so you can always catch the sun somewhere. Secondly- even at those 3 restaurants you only have an option of 2 meals. The rooms are always spotlessly clean and room service have always been amazing.Now for the negatives- The Grand Hyatt is becoming downmarket. We stayed over new year & had a very pleasant stay. FROM JUST £739 PER PERSON 01, September 2021-7 nights 5*Grand Hyatt Dubai Grand Standard room Upgrade to b+b for £69pp Belfast City Flights (aerlingus +British airways ) Luggage Included Fully ATOL&ABTA Financial Protection Standing tall close to the historic Dubai Creek, the impressive Grand Hyatt Dubai … The pool area is now also being replaced with cheap blue plastic sunbeds with the wooden morecomfortable ones becoming a thing of the past. Be sure to have your World of Hyatt number and password ready. This is what we strive to achieve, and it gives us great pride in hearing such news!Thank you once again for your feedback, and we look forward to welcoming you back to Grand Hyatt Dubai, soon!Best regards,Fathi KhogalyCluster General Manager, This is the version of our website addressed to speakers of English in the United States. Dear Cchfamily,Thank you for taking the time to share your valuable feedback.We are saddened to hear of your thoughts on your most recent stay with us. The 674 rooms (including 39 suites) at the Grand Hyatt Dubai have oversize beds with luxury linens and are decorated in a classical style that's standard of a high-end chain resort. Now, personalize your stay - from scheduling transportation to requesting extra pillows - with Hyatt E-concierge, Riyadh Street, Sheikh Rashid Road, Dubai, United Arab Emirates I will start my review by thanking my Egyptian friend Micheal at the front desk, there is nothing better than starting something with a positive vibe, and that's what Micheal did for us. Towering over Dubai Creek, the hotel is minutes away from Dubai shopping … The hotel has changed a lot and not for the better, I realy wanted to give this hotel more stars, Ask LastStepOnTheRoad about Grand Hyatt Dubai, Most wonderful and professional team in dubai. More importantly, it is great to know that you enjoyed your stay with us, not only because of the facilities that we have around the hotel but because our team of associates made such a positive impact on your stay with us. Although there is a sign saying don’t reserve beds, nobody takes any notice of it and nor do the pool attendants. we came back at night, they gave us our luggage, we were guided to a corridor outside the lobby and before the main entrance door, as we were in rush and had not chance to have food, we were putting our belongings in our bags and also eating a fries; one of the staff came to us and told us in a very bad manner " you are not allowed to eat anything here!". You … Set amidst expansive lush gardens, this hotel is an oasis of tranquillity in the heart of Dubai. Copy Link. in-room tea bag was low quality.3- check out was not smooth ! Overall, we had a thoroughly enjoyable Christmas stay of 7 nights in an aesthetically pleasing luxury hotel with great facilities and customer service by the majority of the staff we encountered. Tel: +971 4 317 1234 and took a long time with signing many papers.4- after check out they kept our luggages. Price provided by our partners and may not include grand hyatt dubai all inclusive taxes and fees at lots of other resorts have... Is the subjective opinion of the management representative and not of TripAdvisor LLC it and nor do the pool a! Friendly manner organising trips to top up in-room refreshments part of all inclusive were. Reality at the Grand Hyatt review i come to Dubai two to times. After that they told us that we should leave as soon as possible and he immediately a... To its first-class facilities, Grand Hyatt and get more money off you year old son.. As ( MMM/DD/YYYY ) in-room tea bag was low quality.3- check out they kept our luggages from Hyatt hotels stayed. 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