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Wherever possible, a complainant’s personal details will be kept confidential, however, if a complaint relates to issues regarding actions of members of NTU E&C staff, those allegations will be communicated to the staff concerned to enable an investigation to take place. NTU LibGenie supports your online research by providing: Disclaimer • Help Guide on Ticketing System and LibFAQ ... See how the "feedback-link-sent" tag is automatically assigned upon applying the ... You are expected to comply with University policies and guidelines namely, Social Media Policy, Corporate Identity and IT Usage Policy. In the event of the Team Leader being involved in the complaint, then the Conference and Events Operations Manager should be contacted. Follow NTU sg. This complaints procedure is intended to allow Clients to bring matters of concern to the attention of NTU E&C to enable investigation of any concerns with the aim of satisfactory resolution. Academic Profile; Assoc Prof Andres Carlos Luco Associate Chair (Academic), School of Humanities Associate Professor, School of Humanities Email: acluco@ntu.edu.sg. In order to improve graduate student life and welfare on NTU campus, NTUGSC together with Student Affairs Office (SAO) has established a mechanism for submission of feedback with respect to grievances related to PhD and Masters research supervision. There may be occasions where this timescale may need to be extended; the Team Leader will keep all parties informed of progress and any anticipated delays. 02 Nov 2020 NTU LibGenie is a smart extension for your desktop browser to provide seamless access to NTU Library subscribed full text e-resources and assist automatically with alternatives when you hit barriers. i) With the reorganisation of the School of Humanities and Social Sciences into School of Social Sciences (SSS) and the School of Humanities in April 2017, the majors currently offered by SSS, which include Economics, Psychology, Public Policy and Global Affairs, and Sociology, together with the double majors or double degrees all fall clearly into the category of Social Sciences; and Data Protection And Privacy “NTU has completely ignored the concerns of ... need more safeguards which will we feedback to NTU. carpark, aircon, electrical, lift systems]; Leases [F&B, retail shop space] NTU stands ready to work with you, or staff, as you review comments, feedback, and suggestions to the 2020 capital rule. As a community with a global orientation, NUS welcomes applications from highly qualified students, both local and international. As an educational provider which strives to be transparent in its decision-making, NTU is governed by a series of policies. It is anticipated that most complaints can be resolved through informal means, therefore,  we encourage clients to take a complaint informally to a member of NTU E&C staff. 'NTU has the lives of ... and increased support for the policy to have a real effect. The complainant should receive written notification of the outcome of the review of their complaint, with details of any action taken by NTU E&C, within 7 working days. Widely recognised for its pioneering roles in technology advancements and innovative ventures, the NTU and its alumni play a fundamental role in developing a generation that will serve its nation well into the 21st century and beyond. Students who have not sat for the exam due to MC or have failed the exam of a SCSE course can apply to have their coursework marks retained. If you have any feedback relating to areas mentioned, please click accordingly. NAFTEC, which is part of the College of Engineering at NTU, is helmed by Director Professor Joergen Schlundt and Deputy Director Professor Chan Bee Eng, Mary . It is anticipated that Stage One of this complaint’s procedure would normally be completed, with a response provided to the complainant in writing within 7 working days from the receipt of the complaint. As such, the study of soft power in Singapore's foreign policy has generally not received much attention. NTU CEMS & LibFAQ. Dr Wong Lung Hsiang Speaks on how Seamless Learning can Inform Home-Based and Blended Learning Practices . The School Chair shall ensure that the appropriate personnel have well defined duties and responsibilities, and accorded the proper authority and resources to implement the MSE HSE Policy through standard operating procedures and programmes. Earlier this month, the NTUSU sent an email to NTU undergraduates to gather their feedback regarding the S/U policy. Clients receive a link to a feedback survey, which they can choose to complete. Clients receive a link to a feedback … If you are making enquiries, please go to Contact Us as we will respond to queries there ... By continuing, you are agreeing to the use of cookies on your device as described in our privacy policy. NTU was second to none in research impact and received perfect scores for citations per paper, international research network and international faculty and student ratios. Soliciting feedback. 200604393R, © 2020 Nanyang Technological University maintenance, space usage, building services]; Campus Security [eg. Staff Feedback When you receive a service beyond the extra mile, please let us know. Where a complainant is dissatisfied with the outcome of their informal complaint, they may invoke stage one of this procedure by submitting their complaint in writing to the Team Leader at NTU E&C. Comments and Complaints Procedure for NTU Events and Conferencing. Reg. NTU’s faculty received further plaudits from Clarivate Analytics, which ranked 33 NTU scientists among the world’s most influential minds in the top one per cent in their research fields. Biography: David Wardle works as the Smithsonian Professor of Forest Ecology at NTU. Once a satisfactory outcome has been reached, all complainants will be given the opportunity to review and confirm that they feel that their complaint has been dealt with fairly and in accordance with the above policy. As a career civil servant, I had been working in the Bangladesh Administrative Service for 12 (twelve) years when I commenced my study in NTU and I graduated with a PhD in Public Policy and Global Affairs in 2019. Nanyang Technological University Block S4, Level B3, 50 Nanyang Avenue, Singapore 639798 ... We welcome your feedback to improve our website. Office Hours: 9:30am - 6.30pm (Mon - Fri) Email Address: membership@ntualumni.org.sg. No. On receipt of a written complaint, NTU E&C’s Team Leader will send an acknowledgement within 7 working days of receipt. A centralised email address is in place (feedbackforevents@ntu.ac.uk) allowing customers to provide their feedback. In particular, the growing complexity in city planning and development, as well as the sustainability of natural and urban ecosystems has been put into question by environmental degradation, loss of biodiversity, demographic change, consumption patterns, and depletion of – or lack of access to – … All OIKLS colleagues are to insert the feedback link below their response & send out the feedback link only when closing your tickets; This is done by inserting a … Read about the new NTU grading scheme and advantages of grade-based assessment (GBA) for Nottingham Trent University undergraduate students. Or you can email us at feedbackforevents@ntu.ac.uk. Buildings & Grounds [eg. Our faculty members have … NTU Events and Conferencing (NTU E&C) strives for continuous improvement and is committed to providing its customers with exemplary services to enhance their experience whilst at the Conference Centre. He has published around 350 peer-reviewed journal articles of which around 30 have appeared in Science and Nature, as well as two books on aboveground-belowground … 3-Apr-2018. You only have to sign on once to access: NTU email; NTU courses schedules and registration; NTU online library with eJournals, databases and exam papers Please enable scripts and reload this page. Feedback; Master of Science in Artificial Intelligence (MSAI) ... design and implement AI systems and at the same time cultivate a deep understanding of AI for project management and policy making. Read our advice, guidance and FAQs about your exams and assessments during the Coronavirus pandemic. Last modified on Sincerely, Thomas Aiello Policy and Government Affairs Manager We recognise that constructive feedback is paramount to the continual development of our services and through effective analysis we can strive to exceed the requirements and expectations of our customers. NTU Alumni Club Secretariat Office NTU @ one-north Campus 11 Slim Barracks Rise (Off North Buona Vista Road) Executive Centre #06-07 Singapore 138664. Programme Information for AY2020. In this spirit, we welcome feedback in the form of comments, compliments and suggestions that can help in the development of these services. Academic Profile; Prof David Wardle Associate Chair (Faculty) Professor, Asian School of the Environment Email: david.wardle@ntu.edu.sg. Copyright • If for any reason a decision has not been taken within 7 working days, the complainant will receive an update explaining the progress and reasons for any delay. If advice is required to assist a complaint investigation, or if any part of this procedure is unclear, the complainant should contact the Team Leader at NTU E&C. You regularly give us feedback about your experience at NTU, through surveys such as the NSS, PTES and PRES, the School Fora and Executive Student Forum, and the Academic and Hall Reps systems. The last box is open-ended, so you can make any comments you wish. Unless you choose to disclose your name, this feedback will arrive to me anonymously. The retained coursework mark will be merged with the new exam mark to arrive at the final grade for the course. It will help us recognize the staff who has made you feel special and mean a lot to the staff who receives it. ​​​​​​​​​​​​​​​​​​​​​Your feedback is important in helping us to assess and improve on the quality and effectiveness of our services. Speak to the reception staff or a Conference Coordinator at NTU E&C to resolve difficulties or pass on compliments. Thank you for taking time to answer the questions below. 3-Apr-2018, Student exchange and short-term mobility programmes, TRACS (Talent Recruitment and Career Support Office). All feedback will be reviewed by the Team Leader, who will take action in the light of such feedback where necessary. We are soliciting feedback from users on your service rendered to them via the tickets. If the client feels that their complaint has not been dealt with satisfactorily by the NTU E&C team, then the complainant may wish to invoke the formal stages of this procedure. Following the final outcome of a complaint, the complainant’s contact details will be deleted/destroyed; NTU E&C will retain only the complainant’s name and details of the complaint and the outcome. Environmental, urban planning and policy issues figure prominently in the world today. Safety Policy & Committee; Emergency Preparedness; Safety SOP/Manual & Forms; Safety Management System Documents Centre; Safety Moment; Safety Intranet; Training; Video Gallery; Useful Links; Workplace Health and Safety Feedback And the process undertaken once a complaint has been received our advice, guidance and FAQs your! To NTU undergraduates to gather their feedback clients receive a link to feedback... 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