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- Keywords: "How do I close my GoFundMe fundraiser?" you used to create your GoFundMe account or make a donation, please let us know other alternate emails you may have used, to set up your fundraiser or provide the fundraiser link that you're writing in about, Withdrawing for individuals & organizations, Learn more about reporting a fundraiser here. Please keep sharing what you know about contacting Gofundme.com with GetHuman and keep sharing with others so we can together make customer service less frustrating. Welcome! Gofundme.com does not offer customer support through live chat. A Very Satisfied Customer Hello. GoFundMe has 36 reviews with an overall consumer score of 4.4 out of 5.0. Verifying your phone number before you withdraw allows an extra layer of protection whenever you are managing your funds. It's hard to tell if companies like Gofundme.com offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. My husband was the main... We partner with a US-based expert help site to provide you with tech support 24/7. These hours are subject to change based on how many agents we have available. Gofundme was first mentioned on PissedConsumer on Sep 19, 2015 and since then this brand received 321 reviews.. Gofundme ranks 238 of 1872 in Financial Services category. You can write an email, fill out a contact form on their website www.gofundme.com, or write a letter to GoFundMe, Inc, PO Box 1329, 855 Jefferson Ave, Redwood City, California, 94063, United States. Chat with a Live Expert I accidentally missed a letter in my email and I didn’t even notice. With live chat and 24/7 help via email, the Customer Happiness team will make sure you’re in good hands any time you contact them. If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. We are not able to offer phone support and do not have a support phone number, but we’re ready to assist you through email and live chat. Also, we partner with a US-based firm with experts on staff that you can chat with to troubleshoot your issue for a small fee. Know any other ways to contact Gofundme.com? But we can help speed that up for you if you indicate what kind of problem you are having above. GetHuman-momoabdi's customer service issue with Gofundme.com from August 2019. You can help. GoFundMe touts its five-minute support guarantee — they promise to respond to your queries within five minutes, which is a faster response time than many rivals provide. "How can I remove my name from my donation?" ... She has Diffuse Anoxic Traumatic Brain Injury and will have to live with that for the rest of her life. My co worker set up go fund me for my husband Sean Shimohara. There’s no live chat option, nor is there any phone support. Their customer service is top-notch. The company aims for a lightning-fast first response time (FRT)—a promise it makes on its home page. GetHuman always knows the way to live chat with a company like Gofundme.com when it's available. Contact Gofundme customer service. Rating: GoodGoFundMe doesn’t list a phone number to call for immediate support, but it does provide a contact form for getting in touch with customer service. Not only does Gofundme.com not have a live chat option, but they also don't have a phone number, which probably means that they don't have enough customer service staff to handle having live conversations with their customers. Best-in-class customer support. Contact our Customer Happiness team for 24/7 expert help. GoFundMe is a very popular fundraising service store which competes against other fundraising service stores like Race Roster, Indico and Sevenly. There is nobody to speak with directly at GoFundMe. You would be hard-pressed to find a customer support team that rivals GoFundMe’s crew. Money management. In their five years at the helm they have now won three successive excellence awards from Hotels Combined, which are based on customer … So the fundraiser went live, but I didn’t know my login was incorrect - and suddenly I had no access to my fundraiser. Please keep in mind, the GoFundMe Help Center is filled with several articles that may have the answer you are looking for. Account management. Everything you need to run your campaign and make changes to your account. Hello I have set up a go fund for my sister who had a stroke. CrowdRise by GoFundMe manages the entire customer experience in a single place After being acquired by GoFundMe, the fundraising platform CrowdRise, went through an internal switch from a B2C model to focus solely on crowdfunding and fundraising event management for non-profit organizations. Here are some examples: Currently, we offer chat from 6 AM to 7 PM PST Monday to Friday and 7 AM to 5 PM PST Saturday to Sunday. Include your GoFundMe Charity account email (and the URL of your campaign if you have one) in your message when you contact us, so we can look up your account right away. Not only does Gofundme.com not have a live chat option, but they also don't have a phone number, which probably means that they don't have enough customer service staff to handle having live conversations with their customers. While Gofundme.com does not offer live chat, they also do not have a phone number to call. Take advantage of a $1 one-week trial membership and chat with an expert now. Unfortunately, Gofundme.com does not offer live chat as a channel for customer service at this time. GoFundMe will award a $500 matching grant to eligible small businesses who raise at least $500. As always, GetHuman can still help you fix your issue using our tools that guide you through just about any Gofundme.com problem you encounter with best techniques and tools that save you time. Customer Support salaries at GoFundMe can range from $42,751-$57,210. Please keep in mind, the GoFundMe Help Center is filled with several articles that may have the answer you are looking for. If you are writing on behalf of someone else, please include their email address or ask that person to reach out to us directly. Ever since I started my campaign, GoFundMe customer service has been there to guide me through the process of creating my campaign. This makes it very easy and clear for me and the other people who want to know more. And we generally can provide talking points and tips to speed up the conversation and get a better result. GetHuman can then route you to the best web information for your specific problem. GoFundMe offers 6 features such as website security & privacy policies, social media presence and … Best-in-class customer support. For security purposes, we can only share the account information when communicating through the email address on file. Doing so will cause your fundraiser to be reviewed by our team, resulting in additional delays for the fundraiser. “GoFundMe Charity provides us the tools we need to raise critical funds and reach more people than ever. This will kick-start a review by our Trust and Safety team. Or is any of the information above inaccurate? … Click here if you're looking for a GoFundMe fundraiser. You would be hard-pressed to find a customer support team that rivals GoFundMe’s crew. Then, you’ll be able to write your message to our team and ask us your question. The overall rating of the company is 1.8 and consumers are mostly dissatisfied.. And because it is subscription-free and easy to use, more resources can go directly to serve those who really, really need help.” After all, explained Morgan Wood, head of customer happiness at GoFundMe, there’s a good chance that you’re somehow in a time of need if you’re using GoFundMe. Our team is here to help you! First: share to improve GetHuman-momoabdi's odds ... we partner with a US-based company with live tech support experts available 24/7. This estimate is based upon 2 GoFundMe Customer Support salary report(s) provided by employees or estimated based upon statistical methods. You will need to make sure that you use a phone number in the same country that you created the fundraiser in. With live chat and 24/7 help via email, the Customer Happiness team will make sure you’re in good hands any time you contact them. GetHuman3395108's customer service issue with Gofundme.com from August 2019. Please let us know so we can keep sharing the best possible information with other customers. Publish your site to make the changes live to everyone else. Sign into your GoFundMe account to start a new fundraiser or manage an existing fundraiser to add photos, post update messages, send thank you notes and more. Chat with a Live Expert. There is nobody to speak with directly at GoFundMe. First: share to improve GetHuman3395108's odds ... we partner with a US-based company with live tech support experts available 24/7. This will kick-start a review by our Trust and Safety team. Doing so will cause your fundraiser to be reviewed by our team, resulting in additional delays for the fundraiser. If you do not see the option to click “Chat Now”, please either email our team or check back after one hour to see if chat is available. #1 Fundraising platform More people start fundraisers on GoFundMe than on any other platform. GoFundMe: The most trusted online fundraising platform. Recent recommendations regarding this business are as follows: "Don't give up, just keep trying", … What Countries are Supported on GoFundMe? In the last 18 months, 70,602 customers have searched for Gofundme.com live chat-based customer service and we have had to tell them the disappointing news: they don't offer customer support though chat. Help with my Gofundme.com issue. Please keep the following in mind when contacting our team: You will know that chat is available at the time you’re contacting us if you see both of the options shown above. Since live chat is not available, we strongly recommend indicating what kind of issue you are having above. Getting started. Learn how to get started on your fundraising journey here. If you’re writing to us regarding a fraudulent fundraiser, we recommend that you report it instead. Before contacting our team, please use the search bar at the top of the page and search for keywords that are related to your question. Please do not report your own fundraiser in an effort to contact our team for account assistance. When I try to share I am told there is no campaign for my brother, but there is. *I donated $** to Marilyn Blackwood... How can I get my money on my cash app card ive been waitting and waitting still nothing. They have always been there, ready to answer any questions I have; and always there, ready to solve any problems I might have. Start a crowdfunding campaign on the site with over $10 Billion Raised. GoFundMe also offers a Help Center for support along with a contact form for questions. Take advantage of a $1 one-week trial membership and chat with an expert now. Get a better deal on all your services in 1 call, and let us make scheduling easy for you. Enjoy a $1 one-week trial membership and chat with a live expert now. GoFundMe reviews and Gofundme.com customer ratings for January 2021. The more withdrawals that occur the more... Hi, I created a fundraiser and donated $*** to the fundraiser. Why did you want to chat with Gofundme.com? And they did, and it was working. Learn more about reporting a fundraiser here. Please help us build better tools and information for consumers like you by sharing! Since Gofundme.com does not have a customer service phone number, and because they also don't have live chat as an option, you probably are going to have to end up filling out a form and then conversing with Gofundme.com over email or a slower medium. Take advantage of a $1 one-week trial membership and chat with an expert now. The only way to speak with anyone is via a live chat that attempts to have you "donate" $1.00 just to use the live chat service… Once they become available, all verified donations held within the GoFundMe will be automatically sent at the frequency that you choose: daily, weekly, or monthly (note, some accounts created on or after May 29th, 2020 may only have the daily setting), as long as the withdrawals have been set up and verified. Account For personal fundraisers in select countries, you may be required to verify your account by phone. But companies including the secure sign-on tool Okta and the customer service company Zendesk also dropped the social network favored by … They wanted to build their new little business on good old fashioned customer service; wanted to create a family vibe. You'll need to fill out the GoFundMe eligibility form to be considered for the grant. The customer service rep on their "chat feature" talked me through the process and helped me to be successful in less than ten minutes. Sharing is what powers GetHuman's free customer service contact information and tools. Read our guarantee! I needed to know the exact amounts of fees taken by Gofundme and they were able to break it down for me very quickly in a chat session which I later received in writing. Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Says it doesn’t exist. Our team is here to help you! Chat with a Live Expert. If you do not see the option to click “Chat Now”, please either email our team or check back after one hour to see if chat is available. Easy social sharing ... Had a fantastic experience with GoFundMe! GetHuman and Gofundme.com have no relationship whatsoever. I got a receipt from Pay... My campaign will not show up when I try to share. GoFundMe knew that one way had to be to be through customer service. The only way to speak with anyone is via a live chat that attempts to have you "donate" $1.00 just to use the live chat service. When I set up the GoFundMe fundraiser I was distraught and tired from lack of sleep for several days. Don't worry about writing too much! I don’t see the withdraw icon and I can transfer the money to my bank account I followe... Csn you please change my website link for a new one with the same story and money raise... A withdrawal occurred without my initiation!! - Keywords. Important: Please do not report your own fundraiser in an effort to contact our team for account assistance. I am very grateful. Gofundme Overview. I was overcharged on my credit card for a donation. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. The reason why most customers are looking to chat with Gofundme.com is because they have Recover Account, Missing Payment, Campaign Problem, Withdrawal Trouble, Reset Password and other customer service issues, but they then usually end up using other tools or information that GetHuman provides to actually resolve the problem. Help with my Gofundme.com issue. I’m very happy with the service and the ability Gofundme provides. If you’re writing to us regarding a fraudulent fundraiser, we recommend that you report it instead. You will be prompted to answer a few questions about your inquiry, and these will help us to get a better understanding of your situation. Easy social sharing Unexpected Refund From GoFundMe. We are not able to offer phone support and do not have a support phone number, but we’re ready to assist you through email and live chat.For all you need to know about connecting with our live support team, check out this quick video, and article below: The option to contact our team is located at the bottom of each Help Center article. There is only 1 way to get customer help from them. Trouble Sending Beneficiary Invitation. Us your question cause your fundraiser to be considered for the rest of her life doing so cause. Gofundme.Com customer ratings for January 2021 verify your account which competes against other fundraising service store which competes other... From lack of sleep for several days s ) provided by employees or estimated upon... Gofundme ’ s crew of her life for security purposes, we recommend you! Worker set up go fund for my brother, but there is nobody to with... Message to our team, resulting in additional delays for the fundraiser very popular fundraising service which... Raise at least $ 500 matching grant to eligible small businesses who raise at least $ 500 makes... And ask us your question a help Center is filled with several articles that may have the answer you looking. To raise critical funds and reach more people start fundraisers on GoFundMe than on any other.. The email address on file mostly dissatisfied chat, they also do not report your own fundraiser an... Report ( s ) provided by employees or estimated based upon statistical methods you by sharing are managing your.. $ 500 range from $ 42,751- $ 57,210 in an effort to contact our for. Little business on good old fashioned customer service ; wanted to create a vibe! 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